Who we are
Our website address is: https://www.krakowguide.net.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you contact us related to an airport transfer, booking of a wine dinner, a wine excursion, a river cruise on the Danube or similar programs, we will need to know your e-mail address, a telephone number, your arrival time, the name of the airline with which you arrive and flight number, the amount of persons coming with you, and similar data. This is simply in order to fulfill your request and arrange the mentioned program for you. If you cannot comply with this, please book your programs somewhere else.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
We also use Google Analytics/Jetpack for statistics. As a visitor, your IP address will be logged, your operating system, your browser type, your location. We use this information only to see how many people visit our site.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We share the data you give us with the companies in need of knowing. If you book a wine dinner, we share your contact information (name and phone number) with the restaurant, so they can get in touch with you if needed. If you arrive to the airport, we share your arrival information, hotel name, and contact number with the driver who will pick you up.
No data is shared to any other persons/companies, your information will never be used for sending commercials or ads.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Information about transfers or other programs booked through us is kept for 1 year.
Where we send your data
Visitor comments may be checked through an automated spam detection service.