Privacy Policy

Who we are

Our website address is: http://www.krakowguide.net.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

If you contact us related to an airport transfer, booking of a wine dinner, a wine excursion, a river cruise on the Danube or similar programs, we will need to know your e-mail address, a telephone number, your arrival time, the name of the airline with which you arrive and flight number, the amount of persons coming with you, and similar data. This is simply in order to fulfill your request and arrange the mentioned program for you. If you cannot comply with this, please book your programs somewhere else.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We also use Google Analytics/Jetpack for statistics. As a visitor, your IP address will be logged, your operating system, your browser type, your location. We use this information only to see how many people visit our site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We share the data you give us with the companies in need of knowing. If you book a wine dinner, we share your contact information (name and phone number) with the restaurant, so they can get in touch with you if needed. If you arrive to the airport, we share your arrival information, hotel name, and contact number with the driver who will pick you up.

No data is shared to any other persons/companies, your information will never be used for sending commercials or ads.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Information about transfers or other programs booked through us is kept for 1 year.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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